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Data Protection

Privacy Policy

The security and privacy of your data is our top priority.

Last Updated: July 23, 2025

Platform Owner: TintenAI Teknoloji ve Danışmanlık A.Ş. ("TintenAI", "we", "us", "platform")

At TintenAI, we highly value the privacy and security of our users' personal data. This Privacy Policy explains how we collect, process, store, share, and protect your personal data within the scope of TintenAI's website (www.tinten.ai), mobile applications, and other services ("Services"). By using our Services, you accept the practices described in this policy.

1. Data Collected

We collect various types of data to provide, improve, and personalize our services. Below are the categories and sources of data we collect:

1.1. Information You Provide

  • Account Information: Information provided for account creation or login, such as name, surname, email address, phone number, username.
  • Content and Interactions: Information you provide through searches, comments, messages, product/service requests, or 'Get a Quote' forms on the platform.
  • Payment Information: If you use paid services, billing information or payment details (e.g., credit card information is processed by third-party payment providers and not stored by TintenAI).

1.2. Automatically Collected Information

  • Device and Usage Data: IP address, browser type, operating system, device model, screen resolution, pages visited, usage duration, and click behaviors.
  • Cookies and Tracking Technologies: Cookies, pixel tags, or similar technologies are used to improve user experience, session management, and analytics. See the Cookie Policy section for more information.
  • Location Data: We may collect approximate location information from your IP address or device settings (e.g., to offer regional services).

1.3. Data Received from Third Parties

  • Information from Partners: Data from payment providers, ad networks, or business partners (e.g., user interaction data or campaign performance information).
  • Social Media Integrations: If you connect to TintenAI with a social media account, we may receive limited information (e.g., profile name or email) from the relevant platform.

2. Use of Data

  • Account creation, login, and user authentication.
  • Processing product and service searches, directing users to sellers, and forwarding 'Get a Quote' requests to relevant sellers.
  • Responding to user requests and providing customer support.
  • Analyzing platform performance and improving user experience.
  • Training AI algorithms and personalizing search results.
  • Developing new features by analyzing usage trends.
  • Sending promotions, campaigns, or newsletters with user consent.
  • Providing personalized recommendations based on user requests.
  • Informing users about platform updates or important notifications.
  • Detecting and preventing abuse (e.g., fake accounts or spam).
  • Analyzing access logs to enhance platform security.
  • Complying with court orders, legal requests, or regulatory requirements.
  • Fulfilling tax or accounting obligations.

3. Data Sharing

TintenAI does not sell, rent, or share your personal data for commercial purposes without your consent. However, your data may be shared in the following cases:

  • Service Providers: Limited data may be shared with trusted third parties such as payment processors, cloud hosting providers, analytics firms, or customer support tools. These parties process data on behalf of TintenAI and are bound by KVKK/GDPR-compliant agreements.
  • Quote Process: In services like 'Get a Quote', information provided by the user (e.g., name, phone, email) is shared with the relevant seller. This sharing occurs only with the user's explicit consent.
  • Legal Requirements: Your data may be shared in case of a court order, official authority request, or legal obligation.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, user data may be transferred to the new business. Users will be informed in advance in such cases.
  • Anonymized Data: Data that cannot be used to identify individuals (e.g., usage statistics) may be shared with partners.

4. Data Storage and Security

  • User data is retained as long as your account is active or as required by legal obligations.
  • Some data (e.g., billing information) may be retained for the legally required period under KVKK.
  • When a user deletes their account, data is deleted as soon as possible except for legal retention periods.
  • Your data is protected with industry-standard encryption (e.g., SSL/TLS), access controls, and firewalls.
  • Please note that data transmission over the internet is not completely secure.
  • In the event of a data breach, affected users will be notified as soon as possible in accordance with KVKK and GDPR requirements.

5. User Rights

  • Right to Information: Learn what data is processed and how it is used.
  • Correction: Request correction of incorrect or incomplete data.
  • Deletion (Right to be Forgotten): Request deletion of your data (except for legal retention obligations).
  • Objection to Processing: Object to certain data processing activities (e.g., processing for marketing purposes).
  • Data Portability: Receive your data in a structured, commonly used format and transfer it to another service.
  • Withdrawal of Consent: Withdraw your consent for data processing at any time.
  • To exercise your rights, please contact us at support@tinten.ai. Your requests will be answered within 30 days in accordance with KVKK and GDPR.

6. Cookies and Tracking Technologies

TintenAI uses cookies and similar technologies to improve user experience and optimize our services.

6.1. Types of Cookies

  • Necessary Cookies: Required for login, security, and basic functionality.
  • Performance Cookies: Used to collect usage statistics (e.g., which pages are visited).
  • Functional Cookies: Used to remember user preferences (e.g., language selection).
  • Marketing Cookies: Used to personalize ads and promotions.

6.2. Cookie Management

You can manage your cookie preferences from your browser settings or select them from the cookie management panel on our platform. Necessary cookies cannot be disabled, but you can reject other types of cookies. For more information, see our Cookie Policy page.

7. Third-Party Links

Our services may contain links to third-party websites or services (e.g., seller sites, payment providers). TintenAI is not responsible for the privacy practices of these sites. We recommend reviewing the privacy policies of third-party services before use.

8. International Data Transfers

  • TintenAI may store and process data on servers in Turkey or abroad (e.g., in the EU or USA).
  • GDPR Compliance: For users in the European Economic Area (EEA), data transfers are protected by GDPR-compliant standard contractual clauses.
  • KVKK Compliance: Data transfers outside Turkey are carried out in accordance with the requirements of KVKK.

9. Privacy Policy Updates

This Privacy Policy may be updated as our services evolve or as required by law. In case of significant changes, users will be informed via email or in-platform notification. The most current version is always published at www.tinten.ai/privacy-policy.

10. Contact Information

You can contact us for your questions, requests, or complaints:

  • Email: support@tinten.ai
  • Website: www.tinten.ai
  • Phone: +
  • Address: TintenAI Teknoloji ve Danışmanlık A.Ş., [+], Istanbul, Türkiye